Labor. Billing. Exceptions.
All Solved.
We build custom AI systems for 3PL operations that score labor productivity in real time, auto-classify exceptions, give clients live visibility, and reconcile billing automatically — without replacing your WMS.
Figures are benchmarks from comparable 3PL engagements. Results vary by operation, scope, and baseline. Not a guarantee.
What Every 3PL Deals With
These four problems are common across 3PL operations. They're expensive, they're measurable, and they're solvable with AI.
Billing Disputes Eating 8–16 Hours Per Week
Manual reconciliation between WMS activity logs and client invoices. Errors slip through. Clients dispute charges. Your ops team spends half a day every week fixing billing instead of running the warehouse.
20–40 Exceptions Per Day, Handled Manually
Damaged freight, receiving discrepancies, short picks, carrier failures. Each one requires a human to investigate, classify, and route. At scale, this is a full-time job — or three.
Clients Calling for Status Updates
Your customers don't have visibility into their inventory, inbound shipments, or order status. They call. You pull a report. You email it. Repeat 10 times a day. This is solvable.
Labor Cost Overruns With No Root Cause
You know labor is over budget. You don't know which shift, which zone, or which task type is driving it. Without AI-scored productivity data, you're managing by gut.
Six AI Systems Built for 3PL Operations
Every use case below has been deployed in a real 3PL or warehouse operation. We don't sell software — we solve operational problems.
Labor Productivity Intelligence
AI scores every task, shift, employee, and zone against engineered labor standards. Supervisors see real-time productivity gaps before they become end-of-shift surprises.
Exception Auto-Classification
AI triages every exception — damaged freight, short pick, receiving discrepancy, carrier failure — classifies it, routes it to the right team, and logs it for client reporting. No manual sorting.
Client Visibility Portal
Live dashboard for your clients: inventory levels, inbound status, order fill rates, exception log. Branded to your 3PL. Eliminates status calls and builds retention.
Billing Automation
AI reconciles WMS activity logs against billing rules automatically. Catches discrepancies before invoices go out. Reduces billing disputes and the hours spent resolving them.
Carrier Performance Scoring
AI scores every carrier by on-time rate, damage rate, exception frequency, and cost-per-shipment. Gives your team objective data for carrier negotiations and routing decisions.
Dock-to-Stock Intelligence
AI monitors inbound flow from dock appointment through put-away. Identifies receiving bottlenecks, flags slow lanes, and predicts when inbound volume will exceed capacity.
From Operations Review to Live AI in 8 Weeks
Operations Review
2 days on-site. We map your labor model, exception volume, billing workflow, and client visibility gaps.
Use Case Prioritization
We rank AI opportunities by ROI and speed-to-value. You choose where to start.
WMS Integration
Read-only API connection to your WMS. No system changes. No IT project required.
Live AI Layer
Labor dashboards, exception routing, client portal, and billing automation go live.
We Connect to Your Existing WMS
Read-only API integration. Your WMS stays as the system of record. Zero risk to operations.
+ any WMS or TMS with an API
Full Refund If You Don't See the Value
The Operations Review is $10,000 flat. Two days on-site. Report in 7 days. If you don't walk away with a clear picture of your top AI opportunities — we refund every dollar. No questions asked.
Frequently Asked Questions
What does AI actually do for a 3PL operation?
AI for 3PL focuses on four areas: labor productivity tracking (scoring every task against engineered standards), exception management (auto-classifying and routing exceptions without manual triage), client visibility (live dashboards that eliminate status calls), and billing automation (reconciling WMS activity against billing rules to catch errors before invoices go out).
How does the client visibility portal work?
We connect to your WMS via read-only API and build a branded client portal that shows live inventory levels, inbound shipment status, order fill rates, and exception logs. Your clients log in and see their data in real time. No more status calls, no more manual reports.
Do you replace our WMS?
No. We connect to your existing WMS — 3PLCentral, Deposco, Manhattan, Infor, or any system with an API — via read-only integration. Your WMS stays as the system of record. We add an intelligence layer on top.
How long does implementation take?
An Operations Review takes 2 days on-site and delivers a report in 7 days. The first AI use case — usually labor productivity or exception management — deploys in 4–8 weeks. Client visibility portals typically take 3–4 weeks once the WMS connection is established.
What is the Operations Review for a 3PL?
Two days on-site with a principal industrial engineer. We map your labor model, exception volume, billing workflow, and client visibility gaps. We identify the top 3–5 AI opportunities ranked by ROI and deliver a written report with implementation roadmap in 7 days. $10,000 flat fee. Full refund if you don't see the value.
Stop Managing by Gut.
Start Managing by Data.
Book an Operations Review. Two days on-site with a principal industrial engineer. A written report in 7 days. A clear AI roadmap for your 3PL. $10K flat fee — full refund if you don't see the value.
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