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Platform Changelog
RSS FeedClaude Opus 5
NewClaude Opus 5 is now available in the model selector for chat, apps, agents, and workflows.Photo provided by Anthropic"Claude Opus 5 provides greatly improved performance for the same cost as ...
Gemini 3.6 Flash, Gemini 3.5 Flash-Lite, Inkling, MSP Credit Usage Reporting, Artifact Renaming, 120 Hatz Official Workshop Items, Hacker News Integration
NewNew LLMsGemini 3.6 Flash is now available in the model selector for chat, apps, agents, and workflows"Our workhorse model that delivers better coding, knowledge work, and multimodal performanc...
Grok 4.5, Phone Agent Setup and Edit UI, Phone Agent Upgrades, Public Artifact Sharing, Account Team Managers, Workflow Improvements
Phone Agent New Setup + UpgradesRedesigned create & edit experience Creating and editing a phone agent is now a streamlined, modal-first flow — cleaner advanced settings, an improved workflow pick...
Artifacts, Compliance & Logs, Search Hatz Docs From Hatz Chat, Fable 5 Re-Enabled, GPT-5.6
New New LLMsFable 5 (Anthropic) has been re-enabled"Claude Fable 5 introduces our 5th model generation for your most ambitious work. Tackle days-long, complex, and asynchronous tasks previous mod...
Phone Agent Caller Memory and Business Hours, Smarter Auto-LLM Routing, Human-In-The-Loop Agents
NewPhone Agents now recognize and greets returning callers by name, using context from prior calls. Only the caller name is retained between calls from the same phone number. Can be enabled or restric...
Claude Sonnet 5, 7 New LLMs, Microsoft 365 Improvements
NewClaude Sonnet 5 is now available in the model selector for chat, apps, agents, and workflows.Sonnet 5 narrows the gap: its performance is close to that of Opus 4.8, but at lower prices. It’s a subs...
Block Model by Role, Agents in Workflows, Usage Based Billing, Phone Agent Warm Transfer
NewAdmins can restrict which AI models are available to each role. From the Customize Roles page, limit the models a role is permitted to use. MSP admins can also set model restrictions on tenant crea...
Multi-Department Phone Routing and Built-in Tool Controls
NewPhone agents can now route callers to the right team — by reading the conversation, or by keypad. Configure a list of up to 10 departments — each with a label, phone number, and description — and c...
Claude Fable 5 Disabled
In accordance with the US Government directive to disable Claude Fable 5, the model has been set to a disabled state in Hatz AI. Access to all other Anthropic models available in Hatz will not be affe...
Phone Agents Post-Call Workflows, Role-Based Integration and Custom MCP Control, Re-run Workflow from Any Step, Integration and Custom MCP Default Settings for Tenant Templates, Outlook Attachment Support
NewFrom the Call Settings on any phone agent, select a workflow to run automatically at the end of every call. Use it for post-call summaries, CRM updates, ticket creation, or any follow-on automation...
Latest Insights
AI implementation strategies, ROI breakdowns, and operations intelligence — fresh from the field.
Credibility Gaps Cost Trillions—Align Words with Actions
Closing the gap between rhetoric and action reduces costly credibility failures—like the Iraq and Afghanistan wars that damaged U....
Why a $20K/Year Automation Fix Gets Rejected — And the One-on-One Mechanism That Works
A 3-hour daily spreadsheet task costs your organization ~$20K/year in labor alone — but automating it without the owner's involvem...
What is a Lean Coffee Chat?
Closing operational gaps 20-30% faster doesn't come from another formal meeting, but from creating a structured forum for informal...
Talent Wins Reforms, But Overextension Breaks Budgets
Prioritizing talent over pedigree drove landmark achievements like the Corpus Juris Civilis—but Justinian’s conquests in Italy and...
Aristotle's Tyrant Playbook: Why Rhetoric + Action = Compliance
Aristotle's survival advice to tyrants applies directly to change management: the best way to persuade your team you're acting in ...
AI Feels Like a Threat or Leverage. Here's the Difference.
To prevent the catastrophic loss of operational knowledge when an expert leaves, you must embed their tacit recall directly into A...